Customer Profiles

One profile per person, stitched across devices.

What it does

Anonymous activity is automatically merged with a known person the moment you identify them. Each profile carries traits, computed attributes, and a complete activity timeline — including email opens, clicks, and unsubscribes.

Who it’s for

Teams that need a single, reliable view of each customer to personalize messaging and support.

Key benefits

Automatic identity stitching from anonymous to known

Full per-user activity timeline

Traits and event history in one place

Profiles power every segment, campaign, and journey

Example use cases

See everything a lead did before they converted
Personalize messages with profile traits
Debug why a user did or didn’t receive a message

Explore more of the platform

Event Analytics

Understand exactly what your users do.

Segments

Define an audience once, use it everywhere.

Campaigns

Reach the right audience on every channel.

Journeys

Automate lifecycle messaging that reacts to behavior.

Start engaging your customers today

Free for 14 days. No credit card required.

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